We constantly strive to meet the needs of our clients and provide as much availability as we can. We understand that our clients lead busy lifestyles which can change, sometimes with little notice. So, in order to fulfil everyone’s needs, we have some reasonable terms which clients agree to adhere to when booking with Aaron David Hair Design.

Cancellations / Appointment Changes

We ask for cancellations or changes to appointments to be made at least 48 hours in advance. Failure to adhere to this may result in future appointments requiring prepayment. This to be at the discretion of Aaron David Hair Design.

We will take into account exceptional circumstances, however this to be at the discretion of Aaron David Hair Design.

No-Shows

A “no-show” is where a client does not turn up for a pre-booked appointment and does not contact the salon to cancel in advance. In the event of a no-show we may contact the client to arrange payment for the loss of income incurred as the appointment could have been booked by another client.

Clients with previous no-shows will usually be required to make full prepayment for future appointments. This to be at the discretion of Aaron David Hair Design. If a client is registered with the Aaron David Hair Design Reward scheme, we reserve the right to forfeit any reward(s) and/or points against the value of your appointment.

Failure to pay the costs of missed appointment(s) or regular missed appointments may result in future bookings being declined/cancelled. This to be at the discretion of Aaron David Hair Design.

Deposits and Prepayments

Due to the long duration of some appointments, we may request a deposit to secure a booking. We offer the ability to pay via a secure booking portal, at the salon or over the phone. We do not keep any card/address details as these are input directly into our card terminal.

A deposit is refundable in the event a client cancels/changes their appointment giving at least 48 hours’ notice. We will accept pre-payments for some bookings if you wish. Prepayments are also refundable in the event the booking is cancelled/changed with at least 48 hours’ notice.

Deposits or prepayments for bookings which are either cancelled with less than 48 hours’ notice or where the client does not show for their appointment are non-refundable in any circumstance. 

Bookings for multiple persons require a deposit which must be paid at the point of booking. Should a member of the party fail to attend or has given less than 48 hours’ notice of a change or cancellation, their portion of the booking is non-refundable and the total booking value is still payable. This also applies should a member of the party arrive late to their booking; please refer to the late arrivals terms and conditions which also apply.

We will not refund any deposit or prepayment in the event a client has booked at the incorrect/wrong date or time and therefore cannot attend their appointment.

Late Arrivals

We will always try to accommodate our clients as best we can and we understand that sometimes things can happen in the day that can make clients run late. However, due to our busy diary and to minimise the impact on other clients, we may not be able to fulfil an appointment if a client is 10 minutes or more late. We ask that clients use reasonable endeavour to let us know as soon as possible if they are running late as we may be able to delay the appointment. This is subject to availability and cannot be guaranteed.

If a client arrives late to a multiple booking, the treatment time may be cut down but full payment will still be required. This is due to the time that has been allocated for that appointment as another client could have been offered that availability. This will also affect any deposit that has been paid as these are non-refundable.

Gift Vouchers

To redeem a gift voucher, a code must either be printed or displayed on a device. Gift vouchers are valid for 12 months from date of purchase. Aaron David Hair Design are not responsible for lost, stolen or expired vouchers.

Gift vouchers are non-refundable, non-transferrable and cannot be exchanged for cash.

Gift vouchers are not valid with any offer/discount at Aaron David Hair Design.

Appointments must only be booked directly with Aaron David Hair Design and not through any third party.

Disclaimer

While we endeavour to ensure that the contents of the site are accurate, errors or omissions may occur and we do not accept any liability in respect of them.

Any links provided on the site are provided for your convenience – their inclusion does not imply any approval or endorsement by us. We have no control over these sites and accept no responsibility or liability in respect of them.

Our Details

Aaron David Hair Design is registered in England. The registered address is 129 Forefield Lane, Corby, Liverpool L23 9SL